Our Services

Consultancy and Teaching

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One-on-One coach

Personalised guidance tailored to your specific needs and challenges.
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Long-Term Partnerships

Comprehensive support over up to 6 months to ensure sustainable growth.
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Short-Term Assistance

Intensive daily support for immediate needs.

Consultancy and Teaching

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Online Training Programs

A 6-week course available for purchase to enhance your skills.
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Free Resources

Access my YouTube channel for useful, free information.
Expertise

Business Startup: Starting your own care business can be daunting. I offer comprehensive guidance on launching your service, including planning, compliance, and initial setup.

Supported Living: Diversifying your services to include supported living can open new revenue streams. I can assist you in integrating supported living into your existing domiciliary business.

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Specialist Registered Care Homes: I provide support in establishing specialised registered care homes for people with mental health issues, ensuring compliance with regulations and delivering high-quality care.

Domiciliary Care Services: Operating domiciliary care services requires a process-driven approach. I can help you streamline operations, manage risks, and improve service delivery.

Insights and Advice

Scaling Your Service: Scaling your business is challenging but achievable. Let me help you:

Develop a service with a memory by creating comprehensive manuals and guides.

Review and document your processes to identify time and resource savings.

Marketing and Sales

You don’t need to be a marketing expert to run a successful campaign. With my help, you can create simple, automated systems and effectively research your target audience.

Mindset

Having the right mindset is essential for business success.

The social care sector is stressful, with increasing responsibilities for registered managers and private providers. Together, we can develop the resilience and focus needed to thrive. In the ever-changing world of social care, having a business mindset is essential for making smart decisions and ensuring long-term success. But it’s not just about business acumen; emotional intelligence plays a vital role in understanding and managing relationships with sensitivity. Pair this with empathy, and you have a powerful combination that helps us truly connect with and support our service users and stakeholders.

At Brenda Queeley, we believe that blending these qualities leads to strong connections built on integrity. Building a business that is profitable, sustainable, and prepared for the long term is vital. Otherwise, we risk ending up like so many social care businesses that close when bad times hit. Our approach ensures you remain a reliable presence, no matter the challenges you face.

Organisational Culture

Culture: Creating a healthy organisational culture is crucial in health and social care. Clearly defined values and behaviours ensure a cohesive and dedicated team.

Reinforcement of Values:

Policies and Procedures
Job Descriptions

Values-based Interview Questions

Induction Programs

Supervision
Employee Awards

Behavioural Frameworks

Quality Assurance Meetings

Audits

Financial Management

Looking After Your Finances: Understanding your costs, income, and expenditure is essential for long-term success. I can help you gain clarity and control over your financials, ensuring your business’s stability and growth.